Marseille
Hotel
With locations all across France Hôtel Mercure is one of Accor’s essential brands — a modern hospitality standard built on quality, welcoming service, and a keen sense of detail.
Known and recognized for its high standards, the brand doesn’t rest on its laurels: it also innovates in the way it manages its online reputation and delights its guests, well beyond their stay.
Boost Wheel
Mercure Hotel seized the opportunity of a highly anticipated event and large attendance to test the ‘Boost Wheel’ solution and boost its online visibility.
The result? A record-breaking weekend, Google reviews soaring, and a campaign initially planned for one month… that ultimately became a permanent tool thanks to its undeniable success.
With a rating that wasn’t moving despite satisfied guests, the Mercure Hotel team wanted to take things to the next level. By using the Boost Wheel, the hotel made the most of a busy weekend to motivate visitors to share their feedback.
The result? Over 150 new Google reviews in a single weekend, a clearly rising rating, and an online reputation that finally reflects the quality of the service delivered. A quick operation that has now become a true everyday growth lever.
Results that convinced everyone! The marketing team loved the concept and the outcomes so much that they kept it: the test campaign has become a year-round habit for collecting Google reviews.
Let’s talk and explore how to implement Boost Wheel in your establishment. Our team will get back to you quickly.
They had doubts — now they have Google reviews and a big smile to go with it.
Garages et concessions
Hôtels
Fast-foods
Loisirs
Fast-foods
Optique
Garages et concessions
Hôtels
Fast-foods
Loisirs
Fast-foods
Optique
